Terms of Participation
Participation in any activities/trips/expeditions of TRAVELEXPLORE.GR, hereinafter referred to as “activities,” automatically implies the unconditional acceptance of the following terms and conditions of participation:
Each participant is responsible for assessing whether their physical condition and health are adequate for participation in adventures/activities/expeditions. If in doubt, they should consult a doctor. Participants take part in TRAVELEXPLORE.GR adventures/activities/expeditions at their own risk. The participant (client) must have the necessary skills, knowledge, experience, and equipment required for the “activity” they are joining, and should consider the expected weather conditions during the activity.
TRAVELEXPLORE.GR is not responsible for any health risks associated with participation in any adventure/activity/expedition. If a participant provides false or insufficient information or conceals physical/mental health or fitness conditions, fails to meet the requirements of the activity as determined by the leader (whose decision is final and non-negotiable), or lacks the necessary equipment specified for the activity, their participation will be considered invalid, and they will not be entitled to a refund or any other compensation. Additionally, penalties may be imposed for providing false information and potentially endangering the group and its organizers.
Each participant agrees to take part in scheduled activities (e.g., jeep tour, hiking, climbing, canyoning, rafting, sea kayaking, etc.) carefully, responsibly, and without recklessness or unauthorized actions, considering their own safety, the safety of others, and following the instructions given by the leader and coordinators. They are solely responsible for any incidents affecting themselves or others. In case of a rescue, the cost is not included. TRAVELEXPLORE.GR will notify the authorities as soon as possible, but the participant is solely responsible for their safety and any related costs, damages, or compensation claims.
Participants must be aware of the requirements and risks of the “activity” they join and are responsible for their own safety. If they are unaware of the requirements and risks, they must request full information from the organizers, who will provide it.
Participants must be at least 18 years old at the time of the activity. Exceptionally, individuals aged 12-18 may participate if accompanied by a parent or guardian or with written parental consent.
Participants must comply with the rules, instructions, and guidelines of TRAVELEXPLORE.GR and the activity leader before and during the “activity.” The leader has the right to exclude any participant immediately if they fail to comply with these rules, behave inappropriately, or disturb others. Refusal to use required equipment at any time results in exclusion from the activity without a refund or future participation rights.
Personal information provided to TRAVELEXPLORE.GR must be truthful and accurate. Participants who provide false or misleading information, particularly regarding health or fitness, are solely responsible for the consequences.
Registration for an activity must be completed as soon as possible for better organization, either via the TRAVELEXPLORE.GR website by filling in all required details or by emailing info@travelexplore.gr with the necessary information. Participation is confirmed only upon full payment of the activity fee, as determined by TRAVELEXPLORE.GR. Unless stated otherwise, payment must be completed within three (3) business days of registration. If registration occurs within the final week before the activity, payment must be made within 48 hours. If payment is not completed within the specified time, registration is invalid without further notice.
If payment is made via bank deposit, the participant must include their full name and the activity name. Any bank fees are the sole responsibility of the participant and not TRAVELEXPLORE.GR.
The minimum number of participants is twenty (20), unless otherwise specified. If the minimum number is not met, the activity may be canceled, and TRAVELEXPLORE.GR will notify participants via its website and refund the participation fee without further obligations.
Participants must arrive on time at the designated departure point and strictly adhere to departure times and break durations set by the leader. Failure to do so may result in delays and disruptions, giving the leader the right to exclude the participant without a refund or compensation.
The activity leader has the right to modify or cancel an activity if weather or other conditions pose safety risks. In such cases, no refunds or compensation are provided. Complaints must be reported immediately to the leader during the activity.
Activity schedules are approximate and subject to weather, group needs, and unforeseen factors.
For activities requiring overnight stays, hotel room assignments are made randomly without specific preferences.
TRAVELEXPLORE.GR has taken all necessary precautions for successful activity organization but is not responsible for unforeseen events beyond its control, such as weather conditions, strikes, road closures, accidents, transportation delays, or third-party actions.
Cancellations:
If an activity is canceled due to insufficient participants or adverse conditions (strikes, roadblocks, etc.), it may be rescheduled. Participants who paid for the canceled activity may join the rescheduled one. Those who do not wish to participate in the rescheduled activity will receive a full refund.
TRAVELEXPLORE.GR incurs advance costs for transportation, accommodation, and instructors, and cancellations may result in financial consequences. Therefore, cancellation policies apply based on timing:
A. For one-day activities (unless stated otherwise):
a) Cancellations received via email at least 10 full days before the activity will receive a full refund.
b) Cancellations received via email at least 5 full days before the activity will receive a 50% refund.
c) Cancellations made less than 5 full days before the activity or failure to show up at the meeting point result in no refund.
B. For two-day or three-day “activities,” unless otherwise stated in the announcement of the specific “activity,” the following apply:
a) A cancellation received via an incoming message by midnight, 15 full days before the date of the “activity” will result in a 100% refund of the participation fee paid.
b) A cancellation received via an incoming message by midnight, 10 full days before the date of the “activity” will result in a 50% refund of the participation fee paid.
c) A cancellation received via an incoming message less than 10 full days before the date of the “activity,” as well as failure to appear on time at the designated departure point for the “activity,” will result in no refund of the participation fee paid, meaning a 100% retention of the participation fee.
The deadlines mentioned above must fall between the date of the activity and the date of receipt of the cancellation notice, meaning that both the date of the activity and the date of receipt of the cancellation notice are excluded from the above deadlines.
Any amount retained due to cancellation of participation or failure to appear on time at the departure point for the activity under this condition cannot be credited towards a future activity.
The participant consents to the use by TRAVELEXPLORE.GR of photographs, video recordings, films, interviews, and performance data generated in connection with participation in the “activities” and relating to the participant (hereinafter referred to as the “Material”), as well as the use of the participant’s name and image for advertising, promotional, and presentation purposes of TRAVELEXPLORE.GR’s “activities,” without any right to compensation or remuneration. The participant waives any claims regarding the use of this Material, as well as the use of their name and image for the above purposes, against both TRAVELEXPLORE.GR and the activity leader or their associates.
However, the participant has the right to declare in writing (including via email) to TRAVELEXPLORE.GR at least 24 hours before the start of the “activity” that they do not consent to the above use of the “Material” concerning their name and image.
18. The terms of participation may be modified.